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Frequently Asked Questions
When should I install my eSIM?
When should I activate my eSIM?
What happens if I don’t activate my eSIM?
How do I find my SIM number or EID?
Will my eSIM function as a dual SIM?
What happens if I delete my eSIM?
Can I use my eSIM anywhere in the EU region?
I don’t have a SIM card. Can I still use an eSIM?
How do I set up my eSIM with a dual SIM phone?
What do I do if I ordered an eSIM, but I didn’t get the confirmation email?
How do I manage my dual-SIM phone?
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